Configuring Your Professional Email on a Mobile Device Print

Configuring your Professional email on a mobile device can help you stay connected and productive while on the go. This knowledge base article will guide you through the process of setting up your OX App Suite email on various mobile platforms, ensuring a smooth and efficient email experience.

1. Prerequisites
   - Ensure you have a stable internet connection.
   - Have your OX App Suite email login credentials ready.
   - Identify the type of mobile device you are using (iOS, Android, etc.).
2. Setting up Professional Email on iOS Devices
   - Open the "Settings" app on your iOS device.
   - Scroll down and tap "Mail."
   - Tap "Accounts" and then "Add Account."
   - Select "Other" and tap "Add Mail Account."
   - Enter your Name, Email, Password, and a Description for your account.
   - Tap "Next" and choose the type of account (IMAP or POP).
   - Enter the Incoming and Outgoing Mail Server information.
   - Tap "Next" to verify the settings and complete the setup.
3. Setting up Professional Email on Android Devices
   - Open the "Settings" app on your Android device.
   - Scroll down and tap "Accounts."
   - Tap "Add Account."
   - Select "Email."
   - Enter your full email address and password.
   - Tap "Manual Setup" if necessary.
   - Choose the account type (IMAP or POP3) and enter the server settings (Incoming and Outgoing).
   - Tap "Next" to verify the settings and complete the setup.
4. Configuring Additional Email Features
   - Enable synchronization of Contacts, Calendar, and Notes if desired.
   - Adjust email sync settings, including frequency and the amount of email to sync.
5. Testing and Troubleshooting
   - Send a test email to ensure that your account is working correctly.
   - If you encounter issues, double-check your settings and verify your internet connection.
   - Contact your email provider's support for further assistance.
6. Security Considerations
   - Consider enabling security features like two-factor authentication (2FA) for added account protection.

Configuring your OX App Suite email on a mobile device is a straightforward process that can greatly enhance your email accessibility. Follow these steps, and you'll be able to access your email, contacts, and calendar from your mobile device, ensuring you stay connected no matter where you are. If you encounter any difficulties during the setup process, don't hesitate to seek assistance by submitting a trouble ticket or contact us by chat.